Job Title: Sales Support Administrator

Location: Tyseley

Salary: £22,000 to £24,000

Hours: Monday to Friday

Description:

Our client based near Tyseley is currently seeking a Sales Support Administrator. The successful candidate will be working with the internal and external sales team to provide full administrative support to a designated Area Sales Manager and excellent customer service to external customers.

Key Duties:

• To answer the telephone and assist with general enquiries
• Process contractor sample requests, including web requests as required by your designated Area Sales Manager

• Order in samples from suppliers as required, monitoring the order’s progress and liaising with Samples department and Area Sales Manager regarding its receipt
• Cleanse sample report for Area Sales Manager to monitor initial enquiry opportunities
• Produce pricing quotations, including initial quotations and cloned quotes to non-corporate and corporate customers as required
• Process factory registrations and reservations as requested by your designated Area Sales Manager
• Provide product specific data sheets as requested
• Provide Cleaning and Maintenance Schedules as required
• Continuously updating and maintaining an accurate CRM database of project opportunities, company marketing wall and customer details
• CRM data cleansing for weekly tracking and monthly pipeline reports to maintain accurate sales forecast as required for the Area Sales Manager
• Along with designated Area Sales Manager and Project Tracking team ensure accurate use of CRM diary, ensuring all client appointments are logged & follow up calls/emails
• Compose letters/faxes/e-mails as requested by Area Sales Manager
• Carry out further tasks as may from time to time be delegated to you by your manager and Sales Executive

Key Skills/Experience Required:

• Outstanding communication and interpersonal skills, both written and verbal, to motivate and encourage staff, to deal effectively with internal and external contacts ranging from executive to administrative levels, and to produce effective summaries and reports as required
• Highly-motivated self-starter, with a positive, professional attitude, strong work ethic, and critical attention to detail
• Evidence of strong analytical skills and strategic thinking
• High degree of personal integrity and professional accountability
• Excellent verbal and written English
• Knowledge of other languages are an advantage

This is an excellent role for a competent and experienced Sales Support Administrator, in return you will receive a salary of between £22,000 to £24,000.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.