Job Title: Sales Support Officer

Salary: £18,500 – £19,500

Hours: Full time

Contract: Permanent

Location: Shirley

Please note all candidates will be subject to a credit and criminal records check.

Description:

Due to expansion our client, a well-respected and long-established financial services company based in

Shirley, Solihull is recruiting a Sales Support Officer to join their team.

The ideal candidate will have experience within a call centre, customer service setting and knowledge of

the Data Protection act.

You will provide support through the delivery of a variety of sales support activities and work streams

that contribute towards achieving objectives. You will assist internal teams, partners and customers

through the provision of clear and informative communications, as well as supporting data requirements

of the teams through managing and analysing data and the provision of timely reporting.



Update data on Intermediaries via the company’s Database



Validate and record payment of procuration fees to introducing sources



Set up, check and maintain mortgage products



Deal with queries



Assist in the maintenance of data provided internally and to external sources



Assist with general admin



Collate, monitor and report information



Build relationship with Managers to liaise with as and when required to ensure positive

outcomes for intermediaries



Carry out product research as and when required



Experience in a similar role, including reporting responsibility



Articulate with a strong attention to detail



Excellent administrative, clerical, record keeping



Good presentation skills with the ability to pull together information in a clear and concise

manner



Good interpersonal skills and excellent customer service skills



Microsoft office expert – particularly with Excel and PowerPoint



Knowledge of the Data Protection Act in regards to Mortgages

This is an excellent opportunity for an experienced Sales Support Executive to join a successful

organisation at an exciting time of growth. In return you will receive a competitive salary of £18,500 –

£19,500.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates

who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your

data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw

your consent to the use of your personal data for the specified purpose at any time.