Job Title: Property Support Officer

Salary: £21,500 – £25,000

Location: Solihull

Hours: 37.5 hours per week – Monday to Friday, 8.30am to 5.00pm (one hour for lunch) Hybrid working is available.

Description:

Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting a Property Support Officer to join their busy Property Management team.

The main purpose of the Property Support Officer is to provide administrative support to the Property Management area as a whole, to enable full management of properties.

Key Duties:

• Prioritise and undertake daily support tasks and events
• Process receiver of rent instructions and act on requests received from the lender
• Monitor and allocate accordingly all enquiries, post and faxes received
• Chase outstanding gas safety certificates
• Chase, check and action third party invoices as required
• Liaise regularly with the Property Management Officers and other internal teams
• Act as a referral point for queries received
• Assist with ensuring the necessary quality controls exist and the team adhere to service standards

Key Skills/Experience Required:

• Experience of working in an office environment, with a good understanding of the receivership of rent process preferred but not essential
• Capable of organising, prioritising and completing tasks within set timeframes
• Excellent written and verbal communication skills
• A good understanding of how to communicate with customers experiencing personal or financial difficulties
• Ability to make rational judgements from available information and analysis
• Ability to challenge business policies, processes and procedures in a constructive and effective manner
• Computer literate

In return for your hard work, you will earn a starting salary of £21,500 – £25,000 and excellent benefits.

If you are interested in finding out more or know of someone who might be interested than please get in touch. You can email careers@morganparkes.couk or call 0121 296 5766.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

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