Job Title: Property Management Officer

Salary: £22,000 – £25,000

Location: Solihull

Hours: 37.5 hours per week – Monday to Friday, 8.30am to 5.00pm (one hour for lunch) Hybrid working is available.

Description:

Due to expansion our client, a well-respected and long-established financial services company based in Solihull is recruiting an experienced Property Management Officer to join their busy team.

The main purpose of the Property Management Officer is to effectively manage properties on behalf of the appointed receiver of rent in order to minimise losses. Within the role you would be dealing with tenants, managing agents and authorised third parties whilst working with the regulatory framework.

Key Duties:

• Ensure the correct property strategy is recommended through the careful and detailed analysis of valuations, rental value, actual and anticipated costs, tenant / property profiles and relevant mortgage account data
• Manage your own caseload, ensuring service level agreements, KPIs and the receiver’s objectives are achieved
• Proactively manage caseload costs through the monitoring and control of property / tenant related expenditure
• Proactively monitor tenant arrears and sales and lettings activity
• Identify and assist with the development and delivery of processes, procedures and training
• Assist with ensuring the necessary quality controls exist within the team and service standards are adhered to
• Handling and monitoring maintenance issues with the use of appointed third party contractors

Key Skills/Experience Required:

• Good customer service and excellent communication skills are essential
• Previous experience in property management is preferred but not essential
• Be capable of organising, prioritising and completing tasks within set timeframes

• Excellent written and verbal communication skills
• A good understanding of how to communicate with customers experiencing personal or financial difficulties
• Ability to make rational judgements from available information and analysis
• Ability to challenge business policies, processes and procedures in a constructive and effective manner
• Computer literate with good knowledge Microsoft Office applications

In return for your hard work, you will earn a starting salary of £22,000 – £25,000 and excellent benefits.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

If you are interested in finding out more or know of someone who might be interested than please get in touch. You can email careers@morganparkes.co.uk or call 0121 296 5766

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