Open Study College (online learning provider) are looking for a passionate and motivated Customer Services Co-ordinator to join their Learner Services Support team!

Full time: Mon – Fri (9am – 5pm)

Location: Birmingham Business Park, Marston Green, B37)

Salary: £24,000 (potential to earn commission)

What it’s all about…

• Speaking with students on the telephone as well as over email
• Maintaining student database
• Processing orders and resolving complaints
• Supporting the sales and management teams with adhoc administrative duties
• Provide an exceptional level of customer service
• Ensure timely and effective answers to enquiries
• Achieve and exceed KPI’s

What we need from you…

• Experience working in a similar customer service focussed role
• Confidence in speaking with students over the phone and answering emails
• Demonstrate excellent customer service
• Pasion to provide the best customer service experience
• Ability to prioritise, and manage, your workload

If you are interested in this Learner Services Co-Ordinator position, please contact hello@bloom-connections.com