Salary – £22,000 per annum

Location – Shirley

Duration – Permanent

Hours – Monday – Thursday 2pm-10pm & Sunday 10 – 6pm

Working within a team of 5, we are recruiting for an experienced sales and customer service professional to join our client within their modern offices in Shirley.

With excellent communication and persuasion skills you will be able to multitask across various platforms – Excel, databases, email and live chat support. As a natural communicator, you will be able to sell, assist customers and be comfortable on the telephone.

Key duties:

Liaising with existing customers regarding block bookings, providing an excellent customer service experience to encourage repeat business

Dealing with customer calls and advising of the best options to suit their requirements

Diary management – monitoring incoming bookings and keeping up to date with the daily availability of slots

Generating invoices and keeping a tally of monies owed

Data entry – updating various systems – accuracy is key

Email correspondence and live chat support

Inputting onto Xero and reconciliation of customer accounts

Liaising with various team members, venues, and site managers to ensure no issues arise and problem solving if they do

Key skills and experience

Previous sales and customer service experience

Excellent communication, persuasion, and negotiation skills

Ability to work under pressure and multitask

Organised and able to prioritise

Pc literate, competent on Excel, good sheets, Word and Powerpoint

Please contact us on 0121 296 5766 or via email to careers@morganparkes.co.uk

Please quote “Solihull jobs”