ASTERISK MAINTENANCE

Building & Maintenance Specialists

Job Vacancy – Administration

Position – Administrator

Hours – 45 Hour contract P/w +overtime

Location – B11, Tyseley, Birmingham

We are a 24/7 emergency response maintenance and building company; we carry out everything

from changing a tap washer to building a house extension. We are based In Tyseley on the outskirts

of Acocks Green, there is easy access from Tyseley train station and bus routes on the Coventry and

Warwick Road.

Working Hours

Start 8:00am Finish 5:30pm Monday to Friday (45 hours per standard week with 30 minutes

lunch each day (Tea and Coffee on tap)

Rota between office staff to answer the phones from home between 5:30pm and 8:00am

(not very busy) Paid 2 additional hours.

Required to work 1 Saturday every 3 weeks from home, accepting jobs, sending jobs to

engineers, and answering calls. Paid 4 additional hours. Sunday – usually taken by Jon (Managing Director)

Rate of Pay National Minimum Wage

28 days paid holiday (including bank holidays)

2 weeks paid trial and 6 months’ probation period

Works Description

Answering calls and scheduling appointments from new/old customers and a wide variety of

contracts

Inputting all the necessary information into our CRM (ACT) software or excel spreadsheets

customers and clients always.

Costing/Quoting for further works and ordering products

Taking engineers paperwork and payments and processing as necessary

Invoicing and sending out correspondence to customers and clients

Creating reports and keeping spreadsheets up to date.

Running project (larger works)

Emptying bins and washing up cups & plates used

Taking in deliveries and monitoring stores

taking the post out

Office Clean (usually once a week)

We are a small office and we will teach you every aspect of what we do, there is a lot of small things

to learn and you will need a methodical attitude.

We are currently working with a range of different contracts from housing associations to insurance

companies, we need the candidate to have a positive and happy personality to liaise with the

contracts and build a rapport with the staff and customers, this is key.

We are looking for a hardworking, reliable, and trust-worthy person to work within our close nit

team.

If you think you would enjoy this position and have the skills to suit, please email your CV to

recruitasterisk@gmail.com