Customer Care Co-ordinator. Solihull
Customer Care Co-ordinator
Solihull
£21,000 – £28,000
The successful candidate will be required to provide effective communication and support to internal and external contacts to enable an efficient and productive service.
Key Duties:
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Ensure each defect received is recorded, actioned and closed efficiently
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Plan and co-ordinate work with the operations team
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Effective communication with residents to assist the completion of works
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Follow up works to ensure closure
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Communicate with the technical team
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Attend monthly meetings with the Contracts Manager
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Ensure good working relationships are created and maintained
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Provide regular feedback and communication on ongoing projects
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Escalate concerns or issues to management
Experience in a similar role is required.
Please call 0121 296 5766 or email your CV to apply – please quote ‘Solihull Jobs’ on your application.
